Front of House Team Member

1 month ago

Burnley, Lancashire, United Kingdom Hapton Inn Full time
Job Summary

We are seeking a motivated and enthusiastic Front of House Apprentice to join our team at Hapton Inn. As a key member of our front of house team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.

Key Responsibilities

• Greet and serve customers in a friendly and efficient manner
• Handle customer transactions and process payments
• Maintain a clean and organized bar area, including restocking and inventory management
• Work collaboratively with the team to ensure seamless service and high standards of quality
• Respond to customer inquiries and resolve any issues in a professional and courteous manner

Requirements

• Availability to work weekends and bank holidays
• Ability to work under pressure and maintain a calm demeanor in a fast-paced environment
• Excellent communication and interpersonal skills
• Friendly and approachable demeanor
• Good timekeeping and reliability

What We Offer

• 28 days annual leave
• Free parking on site
• Tips shared between the team
• Opportunities for career progression and development

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