Apprentice ICT Support Engineer

4 days ago


West Midlands Combined Authority, United Kingdom Inspiremyfuture Full time

We are seeking a flexible and approachable individual to join our team as an apprentice ICT support engineer. This role offers the opportunity to gain valuable skills, knowledge, and experience in desktop and applications support, server and network support, configuration and installation, and disaster recovery.

The successful candidate will learn to maintain an up-to-date and accurate database of school hardware and software, learn to effectively operate a range of mobile devices, and learn to apply structured techniques to common and non-routine problems. They must be committed to making a positive impact on their end users, including teachers and pupils, by providing exceptional customer service and support.

The salary for this position is estimated at £19,000 - £22,000 per annum, depending on location and experience. Our company, Inspiremyfuture, aims to foster a positive impact on our end users, including teachers and pupils, by providing exceptional customer service and support.

Key Responsibilities:

  • Learns to maintain an up-to-date and accurate database of school hardware and software
  • Learns to effectively operate a range of mobile devices
  • Learns to apply structured techniques to common and non-routine problems
  • Committed to making a positive impact on end users

Requirements:

  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • No existing qualification at the same or higher level as this apprenticeship in a similar subject
  • Able to work independently and plan and organize own time
  • Excellent customer service skills


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