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Implementation Specialist
2 months ago
Liberty Group is seeking an experienced Implementation Specialist to join our team. As a key member of our ICT Senior Management Team, you will be responsible for successfully setting up and configuring new client contracts on our works management systems.
Key Responsibilities:- Mobilise new client contracts as part of a wider mobilisation team, taking ownership of the ICT workstream.
- Drive operational standardisation through the definition and operation of standard operating practices around the mobilisation of new client contracts.
- Improve data quality through robust controls and measures in collaboration with the Liberty Operations teams and the ICT Data team.
- Maintain and contribute to documentation associated with client mobilisations, including highlight reports and risk logs.
- Maintain a forward view of all upcoming and in-flight mobilisations by liaising with the business development teams.
- Support the business development team with information to support bid documentation and tenders.
- Attend client presentations as the ICT mobilisation subject matter expert.
- Contribute to the ICT systems development roadmap with the ICT Systems Product Manager.
- Collaborate with the wider ICT functions, such as Infrastructure and Service Management teams.
- Self-motivated and able to use your initiative.
- Highly organised and able to manage your time effectively.
- Excellent communication skills, with the ability to communicate with people at all levels.
- Proactive and able to react quickly to a difficult situation.
- Strong technical skills, with experience in works management systems, ideally within the social housing sector.
- Project Management accreditation desirable.
- A competitive salary, dependent on experience.
- A range of benefits, including a pension scheme, 25 days annual leave, and cycle to work scheme.
- Opportunities for professional development and growth within the company.
Liberty Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to creating a diverse and inclusive workplace, where everyone can thrive.
