Digital Infrastructure Specialist

9 hours ago

Bristol, Bristol, United Kingdom Government Digital Service Full time

About Government Digital Service

We are part of the Cabinet Office, working at the heart of government to drive digital transformation. Our mission is to build and maintain common platforms, products, and tools to create user-centric public services that are accessible, inclusive, and easy to use.

Our teams focus on delivering key priorities:

  1. Make it easier for people to find what they need online.
  2. BUILD COMMON SERVICE PLATFORMS TO SIMPLIFY AND REDUCE COSTS FOR DIGITAL SERVICES.
  3. Promote agile, user-centered design practices worldwide.

The One Login Programme represents a once-in-a-generation opportunity to simplify and expand access to all digital government services. We're building a single, secure way for users to log in and prove their identity across all government services.

Effective identity assurance is crucial for digital transformation, and One Login enables users to prove who they are online with confidence. Our technology runs on AWS, using serverless compute and storage products. Backend services are written in TypeScript and JVM technologies. Web applications also use TypeScript.

Our programme is full of talented and passionate individuals focused on delivering high-quality products and services. We're halfway through our build phase, shipping features weekly as we mature our product to expand the range of services and departments benefiting from our work.

One Login is designed and built for everyone, uniting services across government and revolutionizing how departments interact digitally with users. It will deliver an essential function, changing lives and helping millions.

Come and join our well-motivated delivery team working to deliver on our commitments and roadmap. If you have a background in software delivery and experience working in scaled agile environments, this could be the place for you.

Job Description: Senior Site Reliability Engineer

As a Senior Site Reliability Engineer at GDS, you'll be part of our multidisciplinary service teams, working with front-end and back-end developers, delivery and product managers, tech writers, and architects.

Your responsibilities include:

  1. Building and maintaining resilient, highly available, and secure systems to meet user needs.
  2. Taking ownership of complex problem-solving.
  3. Creating infrastructure as code to ensure our infrastructure and deployment pipelines are reusable, repeatable, and reliable.
  4. Ensuring our systems are appropriately monitored and instrumented for efficient issue resolution.
  5. Developing CI/CD pipelines for swift and safe code deployment.
  6. Acting as a digital ambassador, sharing experiences through public speaking and blog posts.
  7. Participating in our 2nd line and out-of-hours support rotas to gain empathy for users and awareness of operational concerns.
  8. Sharing knowledge of tools and practices with your wider team and peers to maintain high engineering standards.
  9. Directly line-managing 2-4 technologists, supporting their career progression, development, and wellbeing.

Person Specification

We're interested in experienced professionals with:

  1. Linux operating system internals expertise and comfort working with Linux virtual machines or containers.
  2. Experience working with technologies underpinning digital services such as databases, web servers, DNS, CDNs, reverse proxies, message queues, and load balancers.
  3. Cloud infrastructure provider experience, such as AWS.
  4. Familiarity with container orchestration technologies like Kubernetes, ECS, or Cloud Foundry, or serverless application design, such as AWS Lambda.
  5. An understanding of SRE principles, including capacity planning, SLOs, and SLIs, and designing and supporting resilient, large-scale, high-performance services in production environments.
  6. Experience deploying monitoring tools to ensure systems are properly monitored and instrumented for efficient issue resolution.
  7. Familiarity with at least one programming language (we use TypeScript, Java, Python, Ruby, and Go).
  8. Proficiency using Git for version control.
  9. Understanding of continuous integration and continuous deployment benefits and experience with CI/CD tools like Concourse, Jenkins, GitHub Actions, and CodePipeline.
  10. A strong preference for automation and experience with Infrastructure as Code tools like Terraform or CloudFormation.
  11. Ability to use automated testing and test-driven development (TDD) to validate solutions and maintain code quality.
  12. A good understanding of security principles and keeping large operational services secure.
  13. Experience leading a technical team or project.
  14. Some experience of line management, helping colleagues with their career development, or coaching others.

Benefits

We offer attractive benefits, including:

  1. Flexible hybrid working with flexi-time and options for part-time or condensed hours.
  2. A Civil Service Pension with an average employer contribution of 27%.
  3. 25 days of annual leave, increasing by a day each year up to a maximum of 30 days.
  4. An extra day off for The King's birthday.
  5. An in-year bonus scheme to recognize high performance.
  6. Career progression and coaching, including a training budget for personal development.
  7. Paid volunteering leave.
  8. A focus on wellbeing with access to an employee assistance programme.
  9. Job satisfaction from making government services easier to use and more inclusive for people across the UK.
  10. Advances on pay, including for travel season tickets.
  11. Death in service benefits.
  12. Cycle to work scheme and facilities.
  13. Access to children's holiday play schemes across different locations in central London.
  14. Access to an employee discounts scheme.
  15. 10 learning days per year.
  16. Volunteering opportunities (5 special leave days per year).
  17. Access to a suite of learning activities through Civil Service learning.

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