Governance and Risk Expert Leader

3 weeks ago

London, Greater London, United Kingdom Ofcom Full time
About Ofcom

We are the UK's communications regulator, driving vital work that keeps the country connected and shapes the future of how we communicate. Our mission is to make communications work for everyone, and we're dedicated to creating a safer life online for UK citizens.

We cover everything from phones, broadband, and TV to radio, the postal service, and wireless devices. We're also taking on the challenge of making the online world a safer place, and we need talented individuals to help us achieve our goal.

The Online Safety Group

The Online Safety Group is a team within Ofcom responsible for ensuring UK citizens have a safer life online. We implement and oversee the requirements under the Online Safety Act 2023, delivering online safety policy, supervising online services, and building technical expertise to meet the aims of the regime.

This role sits within our Supervision Team, which provides close, structured engagement with certain services in scope of the online safety regime. We work closely with other specialist teams in Ofcom and with the supervision team to identify areas for improvement.

The Supervision Manager Role

We're recruiting a Supervision Manager to lead projects relating to corporate governance and risk assessment strategy and standards within Supervision. This role involves effective project management, understanding Ofcom's Online Safety codes and guidance, problem-solving, delivering clear communications, and managing stakeholders proactively.

You'll work closely with other members of the Supervision team and wider Online Safety Group, including with Ofcom's Enforcement team on matters of compliance and other experts such as policy leads, economists, lawyers, and technologists.

Your Key Responsibilities

As a Supervision Manager, you'll be responsible for:

  • Developing and managing cross-team workplans for projects on governance and risk assessment strategy and standards, in collaboration with teams across Ofcom.
  • Developing and overseeing core operational processes to support the Supervision team's work on corporate governance and risk assessments and ensure it is efficient and effective.
  • Acting as an expert internal advisor on corporate governance and risk assessment, identifying internal needs and training for teams.
  • Assessing, evaluating, and synthesising service risk assessments for illegal harms and content harmful to children, working closely with other technical experts.
  • Assessing, evaluating, and synthesising corporate governance practices of regulated services.
  • Working with Supervision teams and others to identify and drive improvements in regulated services on risk and governance related issues.
  • Ensuring the delivery of clear, concise, and focused documents, such as briefings and research reports, for internal use or external publication.
  • Overseeing and managing the workload of colleagues and delivering through others across the OS programme. Supporting and coaching junior colleagues.
  • Building and maintaining effective relationships with teams across Ofcom that work with Supervision, ensuring they are updated, included, and feel heard.
  • Delivering and contributing to initiatives across the Supervision Team to support our strategy as a whole, e.g., international or cross-regulatory engagement, or developing expertise in specific markets.
The Skills, Knowledge, and Experience You'll Need

We're looking for individuals with a keen interest or practical knowledge of Online Safety regulation and our mission to create a safer life online for people in the UK. Specifically, we're seeking candidates with:

  • An understanding of risk management and governance approaches, whether in relation to online safety, technology, or other sectors.
  • Experience in research and analysis of complex risk registers or risk assessments in technology, finance, or other sectors, and the ability to present findings clearly to non-specialist audiences.
  • Experience in drafting and producing clear, concise documents for internal use or external publication.

We welcome applications from individuals with a range of backgrounds and experiences, particularly those with previous experience in online safety research and risk management, evaluating corporate governance, or preparing risk assessment frameworks.

What We Offer

We're a Disability Confident employer, committed to creating an inclusive and accessible workplace. We offer flexible working arrangements, including part-time, job share, and remote work options. We also provide a comprehensive benefits package, including a pension scheme, generous annual leave, and access to training and development opportunities.

How to Apply

We're an equal opportunities employer and welcome applications from all qualified candidates. If you're passionate about making communications work for everyone, we invite you to apply for this exciting opportunity. Please submit your CV and a covering letter outlining your experience, skills, and qualifications.

Salary: £62,000 - £75,000 per annum

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