Operations Manager
2 weeks ago
As an Area Manager at Amazon, you will be responsible for leading a large and diverse team to ensure your area of the business meets customer demands and targets. This hands-on role will provide you with experience in implementing corrective actions to maintain quality and productivity at consistently high levels. You will work closely with your colleagues to address challenges and implement process improvements to optimize work and improve customer service.
Key Responsibilities- Promote a culture of safety and wellbeing
- Analyse and implement corrective actions to ensure quality and productivity are at consistently high levels
- Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyse performance and suggest process improvements to optimize work and improve customer service
- Collaborate with other managers to standardize shift processes
Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency. Your days will include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
BASIC QUALIFICATIONS- Bachelor's degree (or working towards a bachelor's degree)
- Advanced proficiency in written and verbal English and local language
- Relevant experience in performing data analysis
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience in a logistical working environment
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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