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Floor Supervisor

2 months ago

Dundee, Dundee City, United Kingdom B&M Retail Full time

Job Summary:

We are seeking a highly motivated and experienced Floor Supervisor to join our team at B&M Retail. As a key member of our store operations team, you will play a vital role in ensuring that our customers receive exceptional service and that our store standards are consistently met.

Key Responsibilities:

  • Support the Store Manager in leading the sales floor team to deliver outstanding customer service and achieve sales targets.
  • Ensure that the sales floor is well-merchandised and visually appealing, with a focus on creating a welcoming and engaging customer environment.
  • Provide coaching and guidance to sales floor colleagues to help them develop their skills and knowledge.
  • Monitor and maintain a safe and secure environment for customers and colleagues.
  • Operate and maintain store processes and procedures to ensure compliance with company policies and legal requirements.
  • Collaborate with the Store Manager to develop and implement sales and marketing strategies to drive business growth and profitability.

Requirements:

  • Proven experience in a supervisory or management role in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Ability to work flexibly and adapt to changing priorities and deadlines.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.

What We Offer:

B&M Retail offers a competitive salary and benefits package, as well as opportunities for career development and progression. We are committed to creating a positive and inclusive work environment that supports the well-being and success of our colleagues.