Waste Management Operations Director
4 weeks ago
Job Title: Depot Manager - Environmental Services
About the Role:
The Depot Manager - Environmental Services will be responsible for leading and managing the depot, promoting commercial success, and ensuring high levels of service delivery to customers. This senior position requires the ability to demonstrate and achieve commercial performance and service delivery goals.
Key Responsibilities:
- Manage and develop excellent internal and external colleague and customer relations throughout the region.
- Develop new business and maximize opportunities, expand the customer base, and maintain regular contact with existing clients.
- Follow up and progress all allocated enquiries and leads in a timely manner.
- Ensure the A&A CRM is adequately populated and communicate new opportunities with other sales and operational staff.
- Proactively promote all other Group Services across all sectors.
- Manage all financial matters of the depot, controlling and monitoring expenditure.
- Effectively and efficiently manage the P&L and administrative function of the depot.
- Ensure all works programmes are logistically planned, managed, and executed to promote maximum efficiency.
- Ensure that the depot KPIs are met, including depot, staff, and SHEQ compliance.
- Monitor and identify training requirements, plan, and implement training efficiently.
- Ensure that vehicles and equipment are kept in full and compliant working order.
- Investigate and resolve client concerns and grievances.
- Continually review operational practices and planning, highlighting and implementing changes as required.
- Encourage positive staff morale and support the recruitment of depot staff.
- Ensure that group HR policies are communicated effectively to and adhered to by the workforce.
About You:
- Previous knowledge and experience in the waste industry or industrial services are essential.
- Significant finance, sales, and operations management experience with sales strategy implementation experience.
- Excellent interpersonal skills and the ability to effectively communicate with colleagues, workforce, and clients at all levels.
- Understanding and knowledge of health and safety at work, promoting compliant and best practice in line with relative legislation.
- Experience and knowledge of operating within ISO 9001:14001 Management Systems would be advantageous.
What We Can Offer You:
- Enhanced maternity, paternity, and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave plus bank holidays.
- Training and career progression opportunities.
About Us:
At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy, and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.
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