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Service Engineer

2 months ago

Leeds, Leeds, United Kingdom Johnson Controls Full time

Unlock Your Potential with Johnson Controls

We are seeking a skilled Service Engineer to join our team at Johnson Controls. As a Service Engineer, you will play a critical role in servicing Fire Alarm Systems to the relevant industry standards, providing exceptional customer service.

Key Responsibilities:

  • Provide excellent customer service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships.
  • Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
  • Ensure your time is managed efficiently and jobs are prioritised correctly.
  • Correctly complete Engineer work reports or checklist as appropriate.

Requirements:

  • Experience within the Fire industry with knowledge of repair and maintenance of large systems.
  • Expert knowledge in mainstream and top-end Fire and Aspiration systems.
  • Working knowledge of industry standards and have a logical approach to troubleshooting together with good computer skills.
  • Had or have previous experience working in a customer-facing environment.
  • Must hold a full clean driving license.
  • The ability to lift and climb ladders and be comfortable working at height.

What We Offer:

  • Competitive basic salary with excellent additional earnings potential.
  • Optional overtime.
  • Generous callout payments – Best in the industry.
  • Travel Time – Averaging 3% of basic salary.
  • Engineering Commission scheme – Averaging 7% of basic salary.
  • Sales referral incentive scheme.
  • Pension contributions.
  • 25 days holiday plus bank holidays.
  • Company Vehicle, uniform, all PPE, tools and ongoing training provided.
  • Industry-leading Health & Safety and an employee assistance program.
  • Career progression opportunities.
  • Our team average 20+ years length of service.
  • Staff referral scheme up to £2,000.