Brand Ambassador

3 weeks ago


Exeter, Devon, United Kingdom Mears Group PLC Full time
Customer Liaison Officer

Location: Exeter

Salary: £25,500 per annum plus company van and fuel card

Job Type: Full-time, Permanent, 42.5 hours per week, Monday to Friday, 8am to 5pm

We are the largest provider of repairs and maintenance services across the UK, partnering with over 70 local authorities, Arm's Length Management Organisations, and Housing Associations.

Key Responsibilities:
  • Support the Customer Service Centre in resolving front-line complaints and queries.
  • Deliver customer training to operational teams.
  • Act as a brand ambassador for Mears Group PLC.
  • Ensure adherence to related policies, processes, and procedures.
  • Provide administrative support to the office team and collaborate with colleagues as needed.
  • Contribute to community projects.
Benefits:
  • 25 days annual leave plus bank holidays.
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community.
  • Staff perks with Mears Rewards - discounts on groceries, holidays, eye test vouchers, and more.
  • Family-friendly policies.
  • Company van and fuel card.

Mears Group PLC is a Disability Confident employer, valuing individuality and ensuring equal access to opportunities for all. All roles are subject to relevant DBS/Security checks.


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