Retail Operations Manager

3 weeks ago


Newbury, West Berkshire, United Kingdom LIDL Full time
About the Role

We're looking for a skilled Retail Shift Manager to join our team at Lidl. As a key member of our store leadership, you'll be responsible for motivating and supporting your team, ensuring seamless store operations, and delivering an exceptional customer experience.

Key Responsibilities
  • Motivate and support your team to achieve targets in a fast-paced environment
  • Swiftly solve problems and delegate tasks to ensure efficient store operations
  • Create an environment where your colleagues can succeed and grow
  • Manage store operations in the absence of the Store Manager and Deputy Store Manager
  • Handle freshness, cash processes, inventory, and stock management to maintain smooth shifts
  • Provide exceptional customer service and ensure a positive shopping experience
Requirements
  • Experience leading a team to achieve targets in a dynamic environment
  • Effective delegation and motivation skills to drive team performance
  • Patience and a friendly manner to handle challenging situations
  • Passion for delivering exceptional results and contributing to store success
  • A proactive and encouraging approach to help colleagues develop and grow
What We Offer
  • Competitive hourly pay rate based on equal opportunity and pay structures
  • Extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts
  • Generous benefits package, including 30-35 days holiday (pro rata), 10% in-store discount, and enhanced family leave
  • Pension scheme and long service awards
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note that employment is conditional upon satisfactory references and, if requested, a Disclosure and Barring Service check.



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