Liz Earle Team Lead
1 day ago
Counter Manager Job Summary
We are seeking a highly motivated and customer-focused Counter Manager to lead our Liz Earle counter team. As a key representative of the brand, you will provide exceptional customer service, drive sales growth, and inspire your team to deliver outstanding results.
About the Role
As a Counter Manager, you will be based on our Liz Earle counter in store and report directly to the Regional Business Manager. Your primary responsibilities will include:
- Coaching and motivating your team to achieve sales targets through constructive feedback and regular coaching sessions.
- Building strong relationships with customers, colleagues, and stakeholders to drive business growth.
- Providing personalized consultations and skin services to customers, ensuring a seamless and engaging experience.
- Developing and executing business plans to drive sales growth, including creating promotions and offers that meet customer needs.
- Maintaining a beautifully presented counter, showcasing the range of Liz Earle products and promoting the brand's values.
- Serving as an ambassador for the No7 Beauty Company and the Liz Earle brand, upholding its values and standards.
Requirements
To succeed in this role, you will need:
- A passion for skincare and a love for the Liz Earle brand.
- Proven leadership and motivational skills, with experience leading and inspiring teams to achieve performance goals.
- Exceptional customer service skills, with a track record of delivering high-quality experiences to customers.
- Ability to work with business plans, drive sales growth, and review individual and team performance.
- Enthusiasm for ongoing learning and development, expanding knowledge of skincare and service expertise.
Benefits
We offer a competitive salary of £35,000 per annum, as well as a range of benefits, including:
- Liz Earle Employee discount of up to 75%.
- Store discount (e.g., Boots or John Lewis).
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Becoming a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
- Generous holiday entitlement that increases with length of service.
For more information about our company benefits, please visit our website.
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