Customer Service Representative

2 weeks ago


Sleaford, Lincolnshire, United Kingdom Compass UK & Ireland Full time

Role Overview

We are seeking a skilled and enthusiastic Customer Service Representative to join our Defence team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in a fast-paced environment.

About the Role

This part-time position involves working 16 hours per week, contracted to meet the demands of our Defence clients. Your duties will include preparing high-quality food, creating attractive displays, and maintaining a positive brand image. You will also be responsible for handling cash transactions and adhering to strict health and safety regulations.

Your Key Responsibilities

  • Prepare and present high-quality food to delight our clients and customers
  • Create visually appealing food and counter displays to enhance the customer experience
  • Represent Compass UK & Ireland and maintain a professional brand image at all times
  • Process cash transactions accurately and efficiently
  • Adhere to Food Handling & Hygiene standards and Health & Safety regulations

Our Ideal Candidate

  • A strong passion for delivering excellent customer service and a can-do attitude
  • An ability to work effectively as part of a team and thrive under pressure
  • Outstanding timekeeping and reliability, with a focus on safety
  • A desire to succeed in your role and contribute to the success of our team

What We Offer

As a valued member of our team, you can expect a competitive salary, ranging from £12,000 to £15,000 per annum (pro-rata), depending on experience and qualifications. In addition to this, you will benefit from ongoing training and development opportunities, as well as a supportive and inclusive work environment that values diversity and individuality.

About Compass Group UK & Ireland

Compass Group UK & Ireland is a leading provider of catering and support services to the Defence sector. We pride ourselves on delivering exceptional customer experiences and supporting the unique needs of our clients. Our team members are passionate about their work and committed to providing outstanding service every day.



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