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Quality Assurance Specialist
2 months ago
Salary: £26,000 to £30,000 per annum (negotiable dependent upon experience)
Location: Uxbridge, West London
Working Hours: Monday to Thursday, 9:00 am to 5:00 pm; Friday, 9:00 am to 4:00 pm
Annual Leave: 25 days holiday
Start Date: ASAP
Role Overview:As a Quality Administrator, you will play a vital role in maintaining our standards of excellence by managing client complaints, non-conformances, and compliance activities. Reporting to the Quality Manager, you will collaborate closely with our quality team to ensure adherence to internal and external quality standards and legal requirements.
Key Responsibilities:- Reporting to the Quality Manager, this role is responsible for the management of relationships with clients.
- Assist in the preparation for annual audits and regulatory inspections.
- Recording all Client NC's within 6 working hours.
- Recording all Supplier NC's within 6 working hours.
- Updating the departments secondary measures.
- To investigate and resolve complaints relating to non-conforming product & services.
- To investigate and resolve non-conformances (NC's) raised by the Inspection Department.
- To liaise with customers and with suppliers about NC's to rectify paperwork discrepancies / omissions.
- To conduct internal quality audits in line with the schedule plan.
- To update and maintain the Q-Pulse Corrective Action register to allow the identification of training needs and Preventative Action.
- To update and maintain the Q-Pulse Approved Supplier Register and Supplier On Trial Register through carrying out supplier audits on a remote basis.
- To update and maintain the Q-Pulse Equipment Register and to order warehouse supplies, new equipment, gauges and miscellaneous items as required.
- To support preparation for the BS/ISO annual audit.
- To liaise with purchasing and sales/sales support (e.g. if product is not in line with specification) and recommend where it may be advisable to source another supplier.
- To update quality procedures in line with business or process changes.
- To audit Q-rack monthly & to conduct a shelf life check.
- To conduct Contract review daily.
- To carry out general administrative duties in support of the Quality function (e.g. scan customer drawings, supplier certificates and standards into Zylab and maintain the Standards list).
- To undertake any other duties as may be reasonably required.
Experience:
- Essential: Experience within a Quality Management System (QMS) environment.
- Desirable: Background in Aerospace/Manufacturing and experience in auditing QMS systems.
Qualifications/Training:
- Must have no visual impairment affecting visual inspection.
- Educated to GCSE level or equivalent with essential subjects in maths, English, and Science.
- Lean Awareness and FOD Awareness training preferred.
Skills:
- Strong interpersonal and relationship-building skills.
- Excellent attention to detail and organisational skills.
- Proficient in Microsoft Office suite, particularly Outlook, Word, and Excel.
- Ability to work effectively in a team and communicate with internal and external stakeholders.
- Self-motivated with the ability to prioritise tasks and work under pressure.
Our client is a dynamic and innovative company operating in the Aerospace & Defence industry. Their commitment to quality and compliance is at the core of everything they do. To support their growth, they are seeking a dedicated Quality Administrator to join their team in Uxbridge, West London.
Benefits:- Company pension scheme
- Life assurance scheme
- Annual remuneration review
- Regular social activities
- Hybrid working
- One half-day off on Fridays per month
- Birthday off each year