Network Infrastructure Specialist
2 days ago
About Hamilton Barnes Associates Limited
Our client is a leading provider in the telecommunications industry, specializing in cutting-edge optical networking and innovative software services. We are seeking an experienced Network Infrastructure Specialist to join their team.
Key Responsibilities:
- Technical Support: Provide expert technical support for Ciena's IP networking products, including routers, switches, and network management software.
- Troubleshooting: Diagnose and resolve complex issues related to IP networking, including routing protocols (OSPF, BGP, MPLS), IP addressing, VPNs, and QoS.
- Collaboration: Work closely with cross-functional teams to escalate and resolve product issues, and to provide feedback on product performance and customer needs.
- Training and Development: Stay current with the latest IP networking technologies and Ciena products through continuous learning and professional development. Share knowledge with team members and contribute to training materials and sessions.
- Process Improvement: Participate in continuous improvement initiatives to enhance support processes, tools, and customer experience.
Requirements:
- Cisco IP
- Juniper IP
- Nokia IP
- Strong MPLS experience
Benefits:
- 12% bonus
Compensation Package:
- $120,000 CAD base salary
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