IT Support Specialist

1 week ago


Southampton, Southampton, United Kingdom Austin Fraser Full time
IT Support / 3rd Line Support

Location: On site in Southampton

We are seeking an experienced 3rd Line Support professional to join our team at Austin Fraser. As a 3rd Line Support specialist, you will be responsible for providing Microsoft Cloud and Modern Workplace Support across the organisation.

Key Responsibilities:

* Provide technical support for Microsoft Cloud and Modern Workplace solutions
* Collaborate with 3rd party providers to resolve technical issues
* Assist with hardware upgrades and installations
* Develop and maintain technical knowledge of Microsoft products and services

Requirements:

* Proven experience in an IT Support / 3rd Line role
* Strong knowledge of Windows Server, Active Directory, Exchange, and Office 365
* Modern Workplace including SharePoint and Teams
* Ideally an understanding of Microsoft Azure
* Basic networking skills

What We Offer:

* Competitive salary
* Opportunity to work with a transportation business
* Collaborative and dynamic work environment

If you are a motivated and experienced 3rd Line Support professional looking for a new challenge, please apply.
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