Content Management Specialist

4 weeks ago


Woking, Surrey, United Kingdom Cpl Life Sciences Full time
Job Description

As a Content Management Specialist at Cpl Life Sciences, you will play a crucial role in supporting the establishment and delivery of HR projects across People Services and broader HR. Your primary focus will be on ensuring the accuracy and currency of content within the HR knowledge base (myHR portal) by reviewing and creating new content for global topics.

Key Responsibilities:

  • Review and summarise key points from HR policies and documents to create engaging and user-friendly content for the business.
  • Collaborate with local teams to review content on local SharePoint sites and establish where content is accurate and still required.
  • Support the delivery of the myHR portal roadmap and drive future enhancements to employee experience.

Key Deliverables:

  • Support the delivery of refreshing HR knowledge content in ServiceNow within a governance framework.
  • Collaborate with the Global HR Content and Knowledge Management Specialist to report on project delivery against agreed benefits.
  • Provide support to global HR teams for projects.

Ways of Working:

  • Work collaboratively with other HR teams to achieve shared goals.
  • Build relationships and trust with internal customers.
  • Adopt a continuous improvement mindset to identify opportunities to enhance HR services.

This is an exciting opportunity to join our team and contribute to the development of our HR knowledge base.



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