Concierge Manager

4 weeks ago

Watford, Hertfordshire, United Kingdom Deverell Smith Recruitment Ltd Full time
Night Concierge Position Overview

We are seeking an individual to fill a vital role as a Night Concierge in Watford.

This exciting opportunity involves providing exceptional levels of customer service to residents and guests.

Key Aspects of the Job:
  • Role: Night Concierge
  • Location: Watford
  • Salary: £42,000 per annum (approximately £20.77 per hour)
  • Shift Pattern: 4 on, 4 off
Your Main Responsibilities:

You will be responsible for:

  • Conducting regular patrols and monitoring CCTV systems.
  • Providing exceptional customer service to residents and guests.
  • Responding to emergencies and acting as a trusted point of contact.
Why You'll Thrive in This Role:

As the Night Concierge, you will play a critical part in ensuring the safety and wellbeing of everyone within the premises.

Your ability to respond to emergencies and provide exceptional customer service will make a significant difference.

To succeed in this role, you will need:

  • Prior experience in the hospitality industry.
  • A proven track record of delivering excellent customer service.
  • Knowledge of general fire, health & safety, and security protocols.
  • Effective communication skills.

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