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Mortgage Collections Specialist

2 months ago


Wolverhampton, Wolverhampton, United Kingdom Grafton Recruitment Full time
Interim Senior Collections Officer (Hybrid)

We are seeking an experienced Interim Senior Collections Officer to join our client's team in Financial Services / Mortgage Lending.

The successful candidate will be responsible for confidentially negotiating mortgage payment arrangements and finding alternative solutions for customers to minimize debts.

This role offers hybrid working and a great benefits package.

Key Responsibilities:
  • Manage financial support throughout the customer journey.
  • Ensure compliance with statutory and regulatory requirements.
  • Collaborate with customers to find mutually beneficial solutions.
Requirements:
  • Experience in mortgage collections, preferably within Financial Services.
  • Strong communication and negotiation skills.
  • Ability to work in a hybrid environment.