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Technical Support Specialist
2 months ago
We are seeking a highly skilled Specialist Technical Support professional to join our team at Futures.
Job Summary:
The successful candidate will provide critical Saab support as a member of our Specialist Technical Support Team, ensuring the department offers the best level of service in terms of ICT services, specialist applications, and equipment.
Key Responsibilities:
- Provide high-level technical support to internal and external customers
- Offer local supervision of work colleagues as required
- Contribute to efficient and effective Customer Service
- Ensure a quality end-to-end ICT Service
Essential Skills:
- Application support
- Windows Server
- VMware
- Database support
- Network & Telephony
- M365
- Command and Control system experience - ideally Saab SAFE
- Radio (Airwave)
- ITIL incident and change management
Please note that all candidates must have UK residency for the last 5 years for vetting purposes.