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Technical Support Specialist

2 months ago


Worcestershire, United Kingdom Futures Full time
Job Title: Specialist Technical Support

We are seeking a highly skilled Specialist Technical Support professional to join our team at Futures.

Job Summary:

The successful candidate will provide critical Saab support as a member of our Specialist Technical Support Team, ensuring the department offers the best level of service in terms of ICT services, specialist applications, and equipment.

Key Responsibilities:

  • Provide high-level technical support to internal and external customers
  • Offer local supervision of work colleagues as required
  • Contribute to efficient and effective Customer Service
  • Ensure a quality end-to-end ICT Service

Essential Skills:

  • Application support
  • Windows Server
  • VMware
  • Database support
  • Network & Telephony
  • M365
  • Command and Control system experience - ideally Saab SAFE
  • Radio (Airwave)
  • ITIL incident and change management

Please note that all candidates must have UK residency for the last 5 years for vetting purposes.