Store Operations Manager

1 day ago


Liverpool, Liverpool, United Kingdom Threeuk Full time
About Three UK

We are a leading provider of mobile and network services, committed to delivering exceptional customer experiences and driving commercial success.

Job Overview

This is an exciting opportunity to join our team as a Store Manager at our Liverpool ONE store. As a key member of our retail leadership team, you will be responsible for guiding and inspiring your team to deliver outstanding customer experiences while achieving and exceeding sales targets and key performance indicators (KPIs).

Key Responsibilities
  • Team Management: Manage, coach, and develop your team to equip them with the skills and knowledge to build a cohesive and motivated team that is aligned with our brand values and objectives.
  • Drive Commercial Excellence: Guide your team to achieve and surpass sales targets and KPIs through strategic planning and execution.
  • Store Operations Management: Lead daily operational tasks to ensure seamless running of the store, maintaining high standards of efficiency and effectiveness.
  • Elevate Performance: Utilise your commercial acumen to identify growth opportunities, implement innovative strategies, and consistently drive sales performance to new heights.
  • Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
Requirements
  • Management Experience: Prior experience in a lead store management role or a desire to step up from a different leadership store position.
  • Team Development: Experience coaching and developing others, motivated by fostering a high-performing and cohesive team environment.
  • Sales Achievement: Track record of guiding a team to work towards and exceed sales targets and key performance indicators (KPIs).
What We Offer
  • Salary: £45,000 - £55,000 per annum, depending on experience.
  • Benefits: Life assurance, holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata), Tastecard membership, money to spend with Uber, access to discounts across thousands of retailers, activities, gyms, and health clubs with our Perks at Work scheme, opportunity to win 'Three Celebrates' monthly and annual awards.


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