Customer Service Representative
2 days ago
Job Overview:
We are looking for a highly motivated and results-driven Customer Service Representative to join our team at Yours Clothing. The successful candidate will have excellent communication and interpersonal skills, with the ability to provide exceptional customer service and promote our brand to customers.
Key Responsibilities:
- Delivering exceptional customer service and promoting our brand to customers.
- Optimising sales and individual customer purchases through effective product knowledge and advice.
- Engaging customers through face-to-face interaction and delivering a first-class customer experience.
- Operating till and handling financial transactions accurately and efficiently.
- Replenishing stock with our fantastic products and specialist brands in a timely manner.
- Assisting with deliveries and stock handling on a regular basis.
- Cleaning and housekeeping duties as required.
- Ensuring compliance with all company procedures and policies.
- Taking responsibility for personal development and actively seeking opportunities for improvement.
- Being responsible for Health and Safety within the store.
Requirements:
- A warm, friendly, and engaging personality is essential.
- To be highly motivated and have a desire to be the best with energy and enthusiasm to succeed.
- A proven ability to work well within a team and use own initiative.
- Ability to adapt to frequent change and a high-pressure environment.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
Salary and Benefits:
The salary for this position is £11.63 per hour, regardless of age. We offer a range of benefits, including competitive pay rates, flexible working hours, and opportunities for career progression.
About Yours Clothing:
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
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