UK Wide Support Engineer

23 hours ago


Birmingham, Birmingham, United Kingdom som3 Recruitment Full time
Job Summary:
We are seeking a highly skilled UK Wide Support Engineer to join our team at som3 Recruitment. This is a fantastic opportunity for someone with a strong background in electrical engineering to work as a technical support specialist, managing hardware and electrical issues for our clients across the UK.

As a UK Wide Support Engineer, you will be responsible for providing exceptional technical support to our clients, troubleshooting and resolving technical issues related to our monitoring and control equipment. You will work closely with engineers, suppliers, and network providers to ensure prompt resolution of issues and excellent customer satisfaction.

The ideal candidate will have a solid understanding of electrical systems, including installation, programming, and training on our equipment. They will also possess great communication and client-facing skills, as well as good IT skills and an analytical approach.

Key Responsibilities:
* Provide exceptional technical support to our clients
* Troubleshoot and resolve technical issues related to our monitoring and control equipment
* Work closely with engineers, suppliers, and network providers to ensure prompt resolution of issues
* Ensure excellent customer satisfaction

Requirements:
* 18th Edition certification or commercial experience as an electrician
* Good IT skills and an analytical approach
* Ability to travel UK wide when required
* Great communication and client-facing skills

Salary: £42,000 - £47,000 per annum (dependent on experience)
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