Digital Automation Strategist

4 days ago


London, Greater London, United Kingdom HomeServe Full time

We are seeking an experienced Digital Automation Strategist to join our team at HomeServe. In this role, you will be responsible for driving efficiency and optimizing workflows across the organization.

The salary for this position is £60,000 per annum, plus a company car allowance of £5,500, a 10% bonus, and a 6% matched pension. The role can be based at any of our HomeServe offices in Walsall, Nottingham, or Preston with regular travel as required.

About the Role:

  • Leading automation design and deployment that improves customer and business outcomes.
  • Developing RPA workflows and bots, and ensuring they meet quality standards.
  • Managing automation lifecycle, from testing and deployment to incident resolution.
  • Staying current with RPA and AI advancements, fostering a culture of continuous improvement.

Key Skills:

  • Proven experience with RPA platforms (e.g., Power Automate, UiPath, Blue Prism).
  • Strong understanding of business processes and automated workflow design.
  • Proficient in project and change management.
  • Data analysis skills to support building automation business cases.
  • Problem-solving abilities and a customer-centric approach.
  • Excellent communication skills for collaboration with stakeholders.

About Us:

At HomeServe, we work hard to build an inclusive, supportive, fun, and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes, or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.



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