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Assistant Centre Manager

2 months ago

Oxford, Oxfordshire, United Kingdom Oxford Innovation Space Full time

We are seeking a highly skilled Assistant Centre Manager to join our team at Oxford Innovation Space.

This is a key role in enhancing the operational performance, customer experience, and financial performance of the centre. As Assistant Centre Manager, you will be responsible for ensuring the reception services are of the highest standard, providing exceptional customer service, and contributing to the overall success of the business.

Main Responsibilities:

  • Manage the day-to-day operations of the centre, ensuring a smooth and efficient service for customers and staff.
  • Develop and implement strategies to improve customer experience and satisfaction.
  • Collaborate with the management team to achieve business objectives and goals.
  • Provide administrative support to the centre team, including managing budgets and resources.

Requirements:

  • Proven experience in a customer-facing role, preferably in a business or operational management capacity.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and innovative environment.
  • Professional development and training opportunities.