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Financial Planning Assistant
2 months ago
We are seeking a highly skilled Financial Planning Assistant to join our team at Blakemore Recruitment. This role will involve providing administrative support to our financial planning practice, ensuring the smooth delivery of high-quality financial advice to clients.
Key Responsibilities:
- Manage and process post-sale administration, including adding client information to our database and creating new and updating wealth reports.
- Prepare and gather information for complex cases, including CETVs, illustrations, LOAs, and policy information checklists.
- Administer new business and review cases, submitting applications to providers and ensuring cases are in force as soon as possible.
- Prepare and maintain client files, adhering to compliance standards.
- Assist paraplanners with administration tasks as required.
- Occasionally write basic reports, including bed and ISA, fund switches, reviews, and withdrawals.
- Handle client liaison and complaint handling.
- Assist with general administration duties when colleagues are absent.
- Mentor colleagues to develop specialist administration skills.
Requirements:
- Minimum of 2 years' experience working in a financial planning adviser environment.
- GCSE English & Math's (C or above).
- Understanding of the financial planning process, including MIFID & GDPR.
- Experience dealing with platform providers Prudential, Aegon Arc, OMW, Fidelity, Elevate.
- Working knowledge of intelligent office, Avello office, or a similar back-office system.
- Proficient in processing new business applications and managing pipeline cases.
- Excellent written and communication skills.
- Problem-solving, finding solutions to complex issues.
- Analytical and ability to interpret data.
- Meticulous attention to detail.
- Happy to work independently and as part of a team.
- Ability to prioritize and plan own workload.
- Customer focus, client liaison, and complaint handling.
Desirable:
- Exposure to DB pensions and pension transfer administration.
- Working towards industry-recognized exams, Level 4 (CII or LIBF).