Technical IT Support Professional
1 week ago
CA Tech Talent is a global technology leader that provides cutting-edge solutions to businesses around the world. We are currently seeking an experienced Data Centre Technicians to join our team as a Technical IT Support Professional. As a member of our team, you will be responsible for providing technical support and maintaining IT infrastructure for our diverse and dynamic team.
This is a fantastic opportunity to work in a dynamic environment and contribute to the success of our organisation. The successful candidate will have the opportunity to work across multiple locations, support innovative digital initiatives, and be part of a global technology leader. The ideal candidate will have a national diploma in computer science, IT or equivalent experience, with at least 3 years of relevant IT support experience.
**Key Responsibilities:**
- Provide 1st and 2nd level support for hardware, software, printing, and network issues, ensuring timely resolution of logged tickets
- Manage IT infrastructure, including Windows servers, network administration, and digital upgrades
- Deliver training and support to end users, enabling effective use of IT systems and applications
**Requirements:**
- National Diploma in Computer Science, IT, or equivalent experience, with at least 3 years of relevant IT support experience
- Proficiency in IT project support and delivery with strong stakeholder engagement skills
- Knowledge of IT compliance, asset management, and software license management
- Familiarity with tools like LANDesk, Microsoft technologies, and IT ticketing systems
Estimated Salary: Up to £55k DOE
We offer a competitive salary package, including up to £55k DOE, and a range of benefits, such as 25 days holiday + bank holidays, electric car scheme, cycle-to-work scheme, fresh fruit, free parking and employee discount programs.
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