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Abercrombie & Fitch Brand Ambassador

2 months ago

Edinburgh, Edinburgh, United Kingdom Abercrombie and Fitch Stores Full time
About the Role

The Abercrombie & Fitch associate is a key player in delivering exceptional customer experiences. As a Brand Representative, you will be responsible for providing outstanding service by anticipating and responding to customer needs. You will be an outgoing, stylish, and helpful individual who demonstrates a keen awareness of the store environment, ensuring you remain approachable and warm at all times.

Key Responsibilities
  • Customer Experience: Provide personalized service to customers, ensuring their needs are met and exceeded.
  • Store Presentation and Sales Floor: Maintain a visually appealing store environment, ensuring merchandise is displayed effectively and the sales floor is well-organized.
  • Communication: Develop strong relationships with customers, colleagues, and management through effective communication and active listening.
  • Asset Protection and Shrink: Take ownership of inventory management, ensuring accurate stock levels and minimizing losses.
  • Policies and Procedures: Adhere to company policies and procedures, ensuring compliance and maintaining a safe working environment.
  • Training and Development: Participate in ongoing training and development opportunities to enhance skills and knowledge.
Requirements
  • Adaptability / Flexibility: Demonstrate flexibility in a fast-paced retail environment, adapting to changing situations and priorities.
  • Applied Learning: Apply theoretical knowledge to real-world situations, demonstrating problem-solving skills and initiative.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and quality in all aspects of the role.
  • Multi-Tasking: Effectively manage multiple tasks and priorities, meeting deadlines and delivering results.
  • Work Ethic: Demonstrate a strong work ethic, maintaining a positive attitude and contributing to a collaborative team environment.
What We Offer
  • Merchandise Discount: Enjoy discounts on Abercrombie & Fitch merchandise.
  • Flexible Schedule: Work a flexible schedule that suits your needs.
  • Opportunities for Career Advancement: Develop your skills and knowledge, with opportunities for career growth and advancement.
  • Opportunity to Become a Brand Affiliate: Participate in our brand affiliate program, offering exclusive benefits and rewards.
  • Training and Development: Access ongoing training and development opportunities, enhancing your skills and knowledge.
  • A Global Team of People Who'll Celebrate You for Being You: Join a diverse and inclusive team, celebrating individuality and promoting a positive work environment.