Key Account Development Manager
3 weeks ago
Estimated salary: £35,000 - £45,000 per annum.
About the RoleWe are seeking a highly motivated and experienced Sales Account Manager to join our friendly team on a permanent basis. As a Sales Account Manager, you will play a key role in maintaining high levels of customer satisfaction and providing top-notch customer service.
Key Responsibilities- Manage and nurture existing customer accounts to ensure continued satisfaction and loyalty
- Generate new business leads and opportunities to expand customer base
- Provide exceptional customer service, addressing and resolving customer inquiries and issues promptly
- Develop and maintain strong relationships with customers through regular communication and follow-ups
- Collaborate with the sales team to achieve targets and contribute to overall team success
- Stay informed about market trends and competitor activities to identify new opportunities and challenges
- Utilise CRM systems to track interactions, sales, and account statuses
- Proven experience in customer service and account management
- Strong lead generation and communication skills
- Excellent interpersonal and relationship-building abilities
- Ability to prioritise and manage multiple tasks effectively
- Sales or account management experience is preferred
- Excellent negotiation and problem-solving skills
- Attractive annual bonus scheme
- Monthly incentives and team days out
- Pension contributions
- Free on-site parking
- Opportunities for training and progression
- Early finish on Fridays
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