Key Account Development Manager

3 weeks ago


Bradford, Bradford, United Kingdom Austin Fraser Full time

Estimated salary: £35,000 - £45,000 per annum.

About the Role

We are seeking a highly motivated and experienced Sales Account Manager to join our friendly team on a permanent basis. As a Sales Account Manager, you will play a key role in maintaining high levels of customer satisfaction and providing top-notch customer service.

Key Responsibilities
  • Manage and nurture existing customer accounts to ensure continued satisfaction and loyalty
  • Generate new business leads and opportunities to expand customer base
  • Provide exceptional customer service, addressing and resolving customer inquiries and issues promptly
  • Develop and maintain strong relationships with customers through regular communication and follow-ups
  • Collaborate with the sales team to achieve targets and contribute to overall team success
  • Stay informed about market trends and competitor activities to identify new opportunities and challenges
  • Utilise CRM systems to track interactions, sales, and account statuses
Requirements
  • Proven experience in customer service and account management
  • Strong lead generation and communication skills
  • Excellent interpersonal and relationship-building abilities
  • Ability to prioritise and manage multiple tasks effectively
  • Sales or account management experience is preferred
  • Excellent negotiation and problem-solving skills
Benefits
  • Attractive annual bonus scheme
  • Monthly incentives and team days out
  • Pension contributions
  • Free on-site parking
  • Opportunities for training and progression
  • Early finish on Fridays


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