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Healthcare Communications Specialist

1 month ago

Oxford, Oxfordshire, United Kingdom The Bridge Consultancy Full time

Job Title: Account Manager for Healthcare Agency

Job Summary:

We are seeking a highly skilled Account Manager to join our team at The Bridge Consultancy. As an Account Manager, you will be responsible for managing the process of delivering administrative and logistical projects, as well as communicating with internal and external stakeholders.

Key Responsibilities:

  • Ensure a clear brief is received from the client and disseminated to the internal team
  • Deliver projects to the brief and within scope and budget
  • Build strong effective relationships with clients and external thought leaders
  • Oversee and support the AE/JAM/AM on materials they develop
  • Brief and review freelance design and digital work to ensure it is client-ready
  • Ensure standard operating procedures (SOPs) for reviewing materials are adhered to
  • Proactively consider any problems that may arise when managing programmes and flag these to the account leads and/or client where appropriate and make suggestions to overcome these
  • Ensure the team follow compliance procedures, GDPR and pharmaceutical codes of practice
  • Ensure compliance to all SOPs and Highfield house style
  • Ensure client and internal project team meetings occur and that project status reports, schedules, client agendas and meeting/call summaries are completed on time
  • Participate in/lead regular client teleconferences to review project status
  • Efficiently manage competing projects
  • Develop budgets for review with the account leads

Requirements:

  • At least 2 years' experience within healthcare communications
  • Able to lead client accounts
  • Organised with excellent time management skills
  • Good attention to detail
  • Proactive and enthusiastic
  • Competent in MS Office including Excel, PowerPoint and Word
  • Excellent written and spoken communication skills