Lead Italian Cuisine Specialist

3 weeks ago


Greenhithe, Kent, United Kingdom Carluccio's Full time

As a Lead Italian Cuisine Specialist at Carluccio's, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences. Your role will involve overseeing the day-to-day operations of the restaurant, including managing staff, ensuring seamless service, and maintaining high standards of quality and service.

The ideal candidate will have a passion for Italian cuisine and a proven track record of leading high-performing teams. You will be responsible for motivating and developing your team, providing guidance and training to help them grow and succeed.

Key responsibilities will include:

  • Leading by example: setting the standard for excellent service and ensuring your team is delivering outstanding guest experiences every day.
  • Motivating and developing: inspiring and supporting your team, providing guidance, training, and development opportunities to help them grow.
  • Managing daily operations: overseeing the day-to-day running of the restaurant, including opening and closing procedures, staff management, and ensuring a seamless service.
  • Problem solving: addressing any issues that arise during service with a calm and solution-oriented approach, ensuring the guest experience is never compromised.
  • Supporting the front of house: stepping in where needed, whether it's assisting with service, handling customer queries, or ensuring the dining area is always welcoming and well-maintained.
  • Driving sales: helping boost sales through effective team management, upselling, and ensuring that every guest leaves happy and eager to return.

What's in it for you? As a Lead Italian Cuisine Specialist at Carluccio's, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences. You will be part of a team that is passionate about Italian cuisine and committed to excellence.

Benefits include:

  • Feast on 50% off your total bill for you and 5 friends across all our brands—because great food should be shared
  • Unlock exclusive discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock up on favourites: enjoy 20% off at Carluccio's retail gift shop & deli.
  • Get paid when you need it with Wage Stream, offering access to advanced pay.
  • Refer friends and earn with our bonus scheme.
  • Skyrocket your career: excellent opportunities for career development across our diverse brand portfolio.
  • Work your way: enjoy flexible working opportunities that suit your lifestyle.

This is a fantastic opportunity to take your career to the next level and become a leader in the hospitality industry. If you have a passion for Italian cuisine and a commitment to excellence, we want to hear from you.



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