Customer Service Coordinator

3 days ago


Ipswich, Suffolk, United Kingdom Netbox Recruitment Full time

About the Role

We are seeking a dedicated Field-Based Customer Support Agent to join our team in Ipswich. This role offers a competitive salary of £32,500 per annum and the chance to make a significant impact on people's lives.

The ideal candidate will possess excellent interpersonal skills, enabling them to build rapport and trust with customers. As a Field-Based Customer Support Agent, you will visit individuals in their homes to assist with the selection and purchase of essential mobility aids such as armchairs, wheelchairs, and walking aids.

In this rewarding career, you will play a crucial role in ensuring that customers find the right products to enhance their quality of life. With comprehensive training and ongoing support provided by the company, you will have all the tools needed to succeed in this vital role.

Key Responsibilities

  • Visit customers in their homes to provide assistance with the selection and purchase of mobility aids
  • Build strong relationships with customers to ensure they receive the best possible service
  • Provide expert advice on mobility aids to help customers make informed decisions

Requirements

  • Degree or equivalent qualification in a relevant field (e.g., social care, healthcare)
  • Excellent communication and interpersonal skills
  • A valid driving licence is required for travel to residential locations


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