Administrative Assistant
4 weeks ago
Job Summary
We are seeking a highly skilled and organized Administrative Assistant to join our Business Support Division. The successful candidate will be responsible for providing administrative support to our Citations & Toll Management services across the UK, Ireland, Spain, and France.
Key Responsibilities
- Process incoming correspondence and reconcile payments received from customers.
- Liaise directly with customers and local councils regarding queries on penalties.
- Provide support and information to our branch network.
- Manage timely invoice data entry and reduce PCN payments outside of local authority timeframes.
- Reduce rejected representation and other administrative tasks.
Requirements
- Ability to build internal and external relationships.
- Strong customer service skills and analytical skills.
- Ability to work independently and as part of a team.
- Great communication skills and attention to detail.
- Time management skills and knowledge of Microsoft Office products.
- Fluent in French speaking and writing.
What We Offer
Up to £24,000 + bonus incentives, 40 hours per week, 8am-5pm Mon-Fri. We are an Equal Opportunities Employer and welcome applications from all qualified candidates.
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