Area Contract Manager

6 days ago

SouthendonSea, Southend-on-Sea, United Kingdom CBW Staffing Solutions Full time
Job Title: Area Contract Manager

Job Summary:
We are seeking an experienced Area Contract Manager to join our team at CBW Staffing Solutions. The successful candidate will be responsible for managing a portfolio of commercial properties in and around Central London, providing exceptional customer service and leading a team of site managers.

Key Responsibilities:
  • Ensure client satisfaction levels are consistently high, leading to contract growth and increased portfolio responsibilities.
  • Manage contractual levels, maintaining a deep understanding of the contract and demonstrating this at internal monthly review meetings.
  • Ensure contractually agreed KPIs and SLAs are met.
  • Attend strategic meetings with clients on a weekly basis, or as required.
  • Lead the site team in completing reactive and PPM works orders, meeting KPIs and SLAs.

Requirements:
  • Recognised apprenticeship or equivalent qualification.
  • Proven experience in managing mobile businesses.
  • Experience in managing soft services.
  • Strong team player with problem-solving skills and innovative solutions.
  • Excellent written and verbal communication skills.

About Us:
CBW Staffing Solutions is a leading provider of staffing solutions for the commercial building maintenance industry. We are committed to delivering exceptional service and supporting our clients in achieving their goals.

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