Merchandising Team Lead

4 weeks ago


Lisburn, United Kingdom eXPD8 Full time

Looking for a challenging role in retail merchandising? We are seeking an experienced Merchandising Team Lead to join our team in Lisburn and Greater Belfast area.

About the Role:

You will be responsible for supervising and training a team of merchandisers, ensuring they deliver excellent service to clients and meet agreed targets. Your tasks will include setting up Point of Sale displays, checking stock levels, and replenishing fixtures.

Key Responsibilities:

  • Supervising: You will coordinate the merchandising schedule, coach and train fellow merchandisers on merchandising principles and processes, and ensure a high-quality service is delivered to clients.
  • Compliance and Standards: You will act as a compliance champion, holding yourself and colleagues accountable to deliver the highest standards, adhering to merchandising guidelines, store policies, and health and safety guidance.
  • Product Placement and Replenishment: You will arrange and organize products on shelves and displays to maximize visibility and appeal.
  • Promotional and Point of Sale Setup: You will set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
  • Strong Communication and Relationship Building: You will build and maintain good working relationships with instore colleagues, particularly department and store managers, providing accurate and timely feedback to client account teams via our feedback application.

Requirements:

  • Happy to travel across the defined area.
  • A full UK driving license and access to a car for business purposes is required.
  • Be comfortable with manual handling, moving and arranging products from warehouse to shopfloor.
  • Experience in retail merchandising, retail, and/or customer service.
  • Excellent communication and interpersonal skills.
  • Ability to thrive under own initiative, finding solutions within set time frames.
  • Take pride in delivering great standards and service for clients.
  • Experience in supervising, training, or coaching colleagues is a bonus.
  • Willing to accept home deliveries of point of sale or stock items for some visits (paid extra).
  • Confident using company tablets to download briefs, take photos, and answer questions about tasks.

What We Offer:

  • Flexible holiday and pay arrangements.
  • Immediate access to GroceryAid for you and your family.
  • Access to eXPD8 Rewards, featuring regular competitions and incentive plans.
  • Access to PAYM8, allowing wage access before payday.
  • Unlimited refer a friend scheme.
  • Full induction and training provided, with over 400 learning resources available.
  • An estimated hourly rate of £11.64 for merchandising tasks and £12.05 for administrative tasks.

We're an Award-Winning Agency:

eXPD8 is one of the UK's largest field marketing agencies, supporting iconic brands and retailers with exceptional service delivery. Our team values support, rewards, and inclusivity, proudly holding Disability Confident Leader status.



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