CNC Machine Engineer

20 hours ago

Derby, Derby, United Kingdom Staffbase Recruitment Ltd Full time

Job Summary:

Staffbase Recruitment Ltd is seeking a highly skilled CNC Machine Engineer to join our team as a Technical Support Specialist. As a CNC Machine Engineer, you will provide technical support and advice to customers and engineers to resolve machine breakdowns, assist with machine installations and commissioning, and roll out software updates.

Key Responsibilities:

  • Provide technical advice and support to customers and engineers via remote online access, phone, and email.
  • Process incoming spare and replacement parts orders and enquiries from engineers and customers.
  • Investigate and resolve technical and engineering queries over the phone.
  • Maintain and update field service engineer work schedules and plan and coordinate customer visits as necessary.
  • Process engineers' job sheets and update the CRM system.
  • Maintain training records and book training for engineers as needed.
  • Attend occasional machine breakdowns and installations with field service engineers.

Requirements:

  • A competent multi-skilled engineer with an electrical bias.
  • Previous experience with automated machinery, such as CNC, packaging, and robotics.
  • HNC or HND qualification in mechanical and/or electrical engineering.
  • Excellent written and verbal communication skills.
  • Ability to work well under own initiative.

Benefits:

  • Excellent basic salary £38K - £42K + OT.
  • Company car.
  • 33 days annual leave.
  • Pension.

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