Technical Infrastructure Manager
3 weeks ago
We are seeking a highly skilled Technical Infrastructure Manager to lead our development support operations. This role plays a pivotal part in guiding and leading our development support professionals, ensuring the seamless operation of our development and production environments.
Your primary focus will be on providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running smoothly.
This role requires a highly motivated and skilled professional who is eager to advance their career, exceling in fostering teamwork and thriving in a fast-paced environment.
The successful candidate will be eligible for inclusion in our hybrid working from home policy.
Main Responsibilities:
- Coordinating infrastructure systems and operations, including server patching and hardware fault resolution.
- Monitoring server health, alarm statuses, and system capacity.
- Performing trend analysis for system performance.
- Completing daily, weekly, and monthly server and infrastructure checks.
- Working with other teams, maintaining playbooks and standard operating procedures.
- Organizing firewall changes and connectivity issues, while troubleshooting server-related incidents and problems.
- Resolving P1 and P2 critical incidents.
- Supporting release management, including building and deploying application releases.
- Communicating change control activities, as well as conducting post-live system checks.
- Coaching and developing team members to ensure progression plans are agreed upon and completed.
Salary: £60,000 - £80,000 per annum, depending on experience.
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