General Management Position
20 hours ago
Exciting Opportunity in Leisure Industry
The role of Assistant General Manager at our client's leading Leisure and Entertainment business in Swansea presents an exciting challenge for a dynamic professional.
About the Role
- We are seeking an individual who can partner with the General Manager to recruit, develop, and motivate staff, ensuring a positive work environment.
- The successful candidate will be responsible for overseeing the daily operations of the venue, instilling trust and accountability among team members.
- This role requires commercial awareness, innovative thinking, and the ability to enhance business performance.
- Key responsibilities include developing schedules, managing time effectively, and forecasting needs to maintain high standards of service.
- The ideal candidate will prioritize exceptional customer experience, handle feedback and complaints professionally, and continually raise standards.
- In addition, they will master due diligence checks, ensure safe operations, and follow company policies.
- A strong communicator, the Assistant General Manager will lead motivational team briefings, conduct training sessions, and drive team development.
- This role offers a unique opportunity to achieve and exceed profit goals while maintaining the core spirit of the venue.
Requirements
- Minimum 2 years of experience in a leadership or management role within the leisure industry.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Ability to adapt to changing situations and priorities.
What We Offer
- A competitive salary of £32,000 + depending on experience.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- The chance to work with a dynamic and forward-thinking organization.
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