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Telesales Representative

2 months ago

Londonderry, United Kingdom Nicholl Oil Group Full time
Job Description

Company Overview: The Nicholl Fuel Oils Group is a leading independent oil distributor in Northern Ireland, with a strong presence in the market through multiple offices, depots, and retail sites.

Job Summary: We are seeking highly motivated and results-driven Telesales Executives to join our sales teams in our Head Office in Derry and Belfast Office. As a Telesales Executive, you will be responsible for driving sales growth and building strong relationships with customers.

Key Responsibilities:

  • Telephone Communication: Establish and maintain effective communication with both potential and existing customers to understand their needs and preferences.
  • Order Processing and Record Keeping: Process orders, record, and update customer records and relevant data in a timely and accurate manner.
  • Market Intelligence: Gather and analyze market information to identify trends and opportunities for growth.
  • Customer Care: Provide exceptional customer service, ensuring that customer needs are met and exceeded.
  • Liaison with Team Manager: Collaborate with the Team Manager to ensure adherence to the company's pricing policy and credit control procedures.
  • Marketing and Administration: Assist in the general marketing of the company's services, including promotional activities, and perform general administrative duties as required.

Requirements:

  • Strong Communication Skills: Excellent verbal and written communication skills, with a strong telephone manner.
  • Customer Service Skills: Proven ability to provide exceptional customer service and build strong relationships with customers.
  • Target-Driven: Be highly motivated, proactive, and results-driven, with a strong focus on meeting sales targets.
  • Reporting and Presentation Skills: Good reporting and presentation skills, with the ability to analyze data and present findings.
  • Experience: Experience in telesales is an advantage, but not essential.

Salary: £12.00 per hour, equivalent to £24,960 per annum.