Consumer Engagement Director

1 week ago

Surrey, United Kingdom Ernest Hunter Green Full time
Job Overview

Ernest Hunter Green is seeking a seasoned professional to drive consumer engagement for their mobile wallet app, a key growth area. This role will oversee the pan-European engagement plan, collaborating with marketing, partner, and product teams to develop and execute strategies that boost daily and monthly active usage, as well as retention.

Main Responsibilities:

  • Design and implement engagement strategies to increase mobile wallet adoption and usage across Europe.
  • Collaborate with cross-functional teams to develop and execute EU-wide promotions, share insights on new features, and create comprehensive engagement plans.
  • Analyze user behavior and market trends to inform data-driven decisions and optimize engagement strategies.
  • Develop and maintain relationships with key stakeholders, including marketing, partner, and product teams, to ensure alignment and effective collaboration.

Requirements:

  • Proven track record of driving consumer engagement programs in the fintech, digital payments, or app-based services industry.
  • Deep understanding of user engagement strategies, promotional activities, and market expansion tactics.
  • Strong analytical skills with the ability to make data-driven decisions and influence cross-functional teams.

About Ernest Hunter Green:

Ernest Hunter Green is a leading telco brand committed to delivering innovative solutions that enhance customer experience. We are seeking a talented professional to join our team and contribute to our mission of driving consumer engagement and growth.

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