Product Quality Assurance Specialist

4 days ago

East Knighton, Dorset, United Kingdom Morson Talent Full time
Product Quality Engineer - Services Division

We are seeking a dedicated Product Quality Engineer to join our Services Division at Morson Talent. This role is vital to providing assurance to our company and customers that all QA requirements are met, including quality control activities throughout the lifecycle.

As a Product Quality Engineer, you will own and resolve all product-related issues, both internally and externally, ensuring customer satisfaction. You will lead and implement process revisions to reduce non-conformance risks and build networks with stakeholders across Morson Talent. Your role will also include developing and delivering audit schedules, maintaining product records, and supporting the Bid Manager with QA/Configuration input for Services bidding requirements.

Key Responsibilities:
  • Revise processes to reduce non-conformance risks.
  • Build networks with wider business stakeholders to support the Services Division.
  • Maintain product records to ensure configuration throughout the product lifecycle.
  • Articulate issues, provide feedback, and advocate for quality standards.
  • Monitor customer training feedback to support future training design and delivery.
  • Produce and maintain contracted Quality deliverables.
  • Act as a liaison between Engineering and Production for product assurance.
  • Work with Procurement on supplier testing requirements, non-conformance, and QA certification.
  • Generate and update Quality Management Plans.
  • Provide QA input into project status reports.
  • Support Services Division's AEUK Training Programme Board with QA responsibilities.
Requirements:
  • Relevant work experience in a similar quality-related role.
  • Quality business system management system auditor.
  • Proficient in Root Cause Analysis.
  • Strong understanding of configuration management.
  • Proven track record in a quality-related field focused on a service environment.
  • Willingness to travel.
What We Offer:
  • Competitive salary
  • Career Development and Training
  • Pension with up to 1.5X employer contributions
  • 25 days holiday (increasing to 28 days after 5 years and 30 days after 10 years)
  • Dental Cover and Employee Assistance Programme
  • Flexible working patterns

The successful candidate must be able to achieve full SC (Security Clearance).

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