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Assistant Manager

4 weeks ago

Swindon, Swindon, United Kingdom Hollywood Bowl Group Full time

About the Role

We are seeking an experienced Assistant Manager to join our team at Hollywood Bowl Group. As an Assistant Manager, you will be responsible for supporting the General Manager in delivering centre goals and financial targets.

Key Responsibilities

  • Coaching and mentoring the team to ensure exceptional customer service and high standards of operation
  • Running an exceptional operation, front-of-house, to enhance the customer journey
  • Supporting the General Manager back-of-house in delivering on centre goals and financial targets
  • Guaranteeing that your centre has the best standards and service in the industry

Requirements

  • Management experience, ideally within the leisure, hospitality, or retail industry
  • A passion for customer service
  • Evidence of inspiring and developing large teams
  • A willingness to work nights and weekends
  • Desire for success

About Us

Hollywood Bowl Group is a leading provider of experiential family entertainment, operating 74 centres across the UK and 13 centres in Canada. We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities.