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Administrative Assistant
2 months ago
We are seeking a highly organized and service-focused Administrative Assistant to join our team at McCarthy Stone. As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our office and providing exceptional customer service to our residents, colleagues, and visitors.
Key Responsibilities- Welcome and greet visitors to the office, providing a warm and welcoming experience.
- Manage incoming calls and enquiries, responding promptly and professionally.
- Prepare and send correspondence, ensuring accuracy and attention to detail.
- Coordinate and manage lunch bookings, ensuring seamless communication with the Catering Manager.
- Assist with the Domestic Assistance Rota, working closely with the Registered Estates Manager.
- Coordinate the distribution of our monthly newsletter and update the bulletin board.
- Organize bookings for the Guest Suite, ensuring it is prepared for the next guests.
- Provide administrative support to the Estates Manager, ensuring the office runs efficiently.
- A caring and friendly personality, with a passion for delivering exceptional customer service.
- Previous experience in an administrative role or customer service is desirable, but not essential. We offer comprehensive training and support.
- Excellent communication skills, with the ability to be considerate, patient, and professional in a busy office environment.
- Proficiency in Microsoft Office, with the ability to learn new systems and processes quickly.
- A hardworking and diligent nature, with a strong attention to detail.
McCarthy Stone is a leading developer of retirement communities, dedicated to enriching the lives of older people. We are committed to providing exceptional customer service and creating a warm and welcoming environment for our residents.
We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.
