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Education Consultant

1 month ago

London, Greater London, United Kingdom Blue Education Full time
{"title": "Student Advisor", "description": "About the Role

We are seeking a highly organized and agile Student Advisor to join our team at Blue Education. As a Student Advisor, you will be responsible for ensuring the best student experience at our organization.

Key Responsibilities
  • Manage courses, schedules, and student progress to ensure a seamless learning experience.
  • Collaborate with tutors, parents, and students to track study progress, results, and teaching quality.
  • Build relationships with internal and external stakeholders to maintain trust and collaboration.
  • Effectively communicate feedback to students, parents, and internal teams.
  • Cultivate strong relationships with existing clients, delivering a high level of customer service.
  • Manage complaints and suggestions in a timely and effective manner.
Requirements
  • 1-2 years of experience in customer service, account management, or a transferrable role in the education sector.
  • Bilingual (Mandarin speaker and fluent in both oral and written English).
  • Passionate about education and committed to students' growth.
  • Ability to communicate effectively with internal and external stakeholders.
  • Highly organized, agile, and able to thrive in a fast-paced start-up environment.
  • Excellent written and verbal communication skills.
  • Detail-oriented.
  • Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Bachelor's degree or above. Education or English majors are preferred.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth, and a competitive salary package.

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