Controller for Same Day Services

4 weeks ago


London, Greater London, United Kingdom CV-Library Full time

Are you an experienced professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and leading high-performing teams?

About the Role:

  • We're seeking an experienced Controller to lead our Same Day Services team near Heathrow.
  • The successful candidate will be responsible for developing and building a new same day service utilising Third Party and company resources.

Your Key Responsibilities:

  • Managing and controlling our Clients Sameday requirements via our network and various sub-contractors.
  • Becoming a point of contact for Sameday clients and ensuring that they receive excellent customer service.
  • Working in conjunction with the Operations Manager to identify areas for improvement and implement changes to increase efficiency and productivity.
  • Maintaining accurate records and reporting on key performance indicators.

Requirements:

  • Experience in Sameday or On-Demand courier services, preferably in a leadership or management role.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and colleagues at all levels.
  • Highly organised and able to work under pressure in a fast-paced environment.
  • Able to travel regularly and occasionally work flexible hours.

Estimated Salary:£38,000 - £48,000 per annum based on location and experience.



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