Process Excellence Lead
2 days ago
As a Process Excellence Lead, you will be responsible for driving business improvement initiatives that enhance efficiency, productivity, and customer satisfaction. You will work closely with cross-functional teams to identify areas for improvement, develop and implement process enhancements, and measure the impact of changes.
Main Responsibilities:
* Identify opportunities for process improvements through analysis of data and industry benchmarks.
* Collaborate with stakeholders to develop and implement process enhancements, including new workflows, technologies, and tools.
* Measure the impact of process changes on key performance indicators (KPIs) and make adjustments as needed.
* Provide coaching and training to colleagues on process improvements and best practices.
* Embed a culture of continuous improvement throughout the organization.
Requirements:
* Bachelor's degree in a relevant field (e.g., Business, Operations).
* Minimum 5 years' experience in a process improvement or related field.
* Proven track record in driving business improvement initiatives.
* Strong analytical and problem-solving skills.
* Excellent communication and leadership skills.
Salary and Benefits:
$80,000 - $100,000 per annum, comprehensive benefits package, and opportunities for career advancement.
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