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Workshop Operations Manager
2 months ago
Manheim Vehicle Solutions is a leading provider of vehicle de-fleet and handover services to the motor industry. As a Workshop Team Leader, you will play a key role in ensuring the smooth operation of our mechanical workshop.
Key Responsibilities:
- Manage a team of mechanical technicians and apprentices to ensure targets and business objectives are met.
- Work closely with colleagues and other departments to deliver a seamless service to customers.
- Schedule work to meet customer needs, taking into account workshop targets, job complexity, and part availability.
- Provide estimates for servicing and repairs, and set realistic timescales.
- Manage technician time and write technical reports and recommendations.
- Assist technicians with technical challenges to identify solutions.
- Liaise with the parts department to ensure efficient ordering and delivery of parts.
- Ensure adherence to health and safety standards and procedures.
- Liaise with other departments to resolve any queries or issues.
Requirements:
- Basic knowledge of HSE legislation.
- Strong communication skills, with the ability to give clear instructions and communicate effectively with colleagues.
- Good time management and prioritization skills, with the ability to work to deadlines.
- Able to cope well under pressure in a busy atmosphere, while maintaining attention to detail.
- People management experience.
- Mechanical knowledge is desirable, with a strong attention to detail.
- IMI Level 3 qualification or Time Serve Qualification is desirable.
About Us:
We are a dynamic and evolving business, committed to delivering exceptional service to our customers. We are looking for a skilled and experienced Workshop Team Leader to join our team.
