Pension Administrator

1 month ago

Reading, Reading, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a highly skilled Senior Pensions Administrator to join our vibrant office with hybrid working. This is an exciting opportunity for someone with previous experience in an office administration or customer service role, where they have gained knowledge and experience of MS Office products.

Key Responsibilities
  • Oversee the management of monthly and annual processes on the team.
  • Monitor accuracy, performance, and SLAs for the team, including activity and client performances, and take action to ensure targets are met.
  • Handle complex pensions queries, scrutinising the work of other less experienced pension administration team members.
  • Update relevant pension administration databases and systems.
  • Perform manual and automated benefits calculations.
  • Help identify any training needs across the team and assist with developing and mentoring team members.
Requirements
  • Previous pensions administration experience of Defined Contribution (DC) schemes, including leavers, retirements, deaths, transfers in and transfers out.
  • Experience of current pensions legislation and framework.
  • IT proficient, in particular Microsoft Word, Excel & Outlook.
  • Maths and English GCSE grade 4/C or equivalent.
What We Offer
  • Competitive salary.
  • Participation in annual discretionary Bonus Scheme.
  • 25 days holiday plus flexibility to buy or sell holiday.
  • Flexible Bank holidays.
  • Pension scheme, matching contribution structure.
  • Healthcare cash plan.
  • Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family.
  • Life Assurance cover, four times basic salary.
  • XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone).
  • Employee Assistance Programme for you and your household.
  • Access to a digital GP service.
  • Paid volunteering day when participating in Company organised events.
  • Staff referral scheme when you introduce a friend to XPS.

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