Trunk Road Response Coordinator

4 days ago


Perth, Perth and Kinross, United Kingdom Prime Workforce Solutions Ltd Full time
About the Role: As a Trunk Road Incident Liaison Officer, you will be responsible for mobilising an effective response to incidents across Scotland's trunk road network. This involves monitoring road conditions and weather reports, liaising with emergency services, and deploying emergency and winter maintenance crews.

The North West Unit covers a vast area of Scotland, from Thurso and Wick in the Highlands to Campbeltown in Argyll and Bute. The South East Trunk Road Unit spans 506km of Scotland's busiest roads, including the Edinburgh City Bypass and a large section of the M8 connecting Edinburgh to Glasgow.

This role requires working a 4-on-4-off shift pattern to monitor roads 24 hours a day, 7 days a week, including both day and night shifts. You will work closely with the team to ensure the safety and efficiency of Scotland's key transport routes.

Key Responsibilities:
  • • Assist in monitoring the impact of incidents on journey times for road users.
  • • Support the management of severe weather incidents and winter maintenance operations.
  • • Liaise with emergency services and trunk road incident support units.
  • • Deploy emergency and winter maintenance crews.
  • • Monitor road conditions and weather reports.
  • • Update databases and maintain accurate records of incidents and responses.

Requirements: We are looking for candidates with excellent communication skills, general IT proficiency, and the ability to remain calm under pressure. Experience in a similar role within an Emergency/Roads Authority or Utility Control Room environment is desirable.

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