Restaurant Operations Director
3 weeks ago
The Hurlingham Club is a prestigious private members' club located in London, renowned for its rich history and exceptional service. As a Restaurant General Manager, you will be part of a dynamic team dedicated to delivering unforgettable dining experiences.
Job SummaryWe are seeking an experienced and ambitious individual to lead the launch of our new Brasserie, ensuring seamless operations, high-quality service, and exceptional member satisfaction.
Key Responsibilities- Operations Management: Oversee and direct the day-to-day activities within the Brasserie, guaranteeing efficient service delivery and maintaining high standards of quality and consistency.
- Collaboration and Communication: Work closely with the Executive Head Chef to align on service standards, menu offerings, and culinary excellence.
- Financial Management: Ensure compliance with financial regulations, health and safety requirements, and statutory obligations.
- Team Leadership: Recruit, train, and develop a skilled front-of-house team, fostering a positive and collaborative environment that delivers outstanding member experiences.
- Quality Assurance: Maintain strict adherence to health, safety, hygiene, risk assessment, COSHH, and manual handling standards, as mandated by legislation and company policies.
To succeed in this role, you will need:
- A proven track record in hospitality management, preferably in a high-end establishment.
- Exceptional customer service skills and a genuine passion for delivering exceptional member experiences.
- Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.
- Excellent communication and problem-solving skills, with the ability to work under pressure.
- Knowledge of British cuisine, seasonality, and sourcing high-quality produce.
As a valued member of our team, you can expect:
- A competitive salary of £55,000 - £65,000 per annum, depending on experience.
- 23 days of annual leave (rising to 28 days after 5 years' continuous service) plus Bank Holidays.
- Life assurance, group income protection, and an enhanced sick pay scheme.
- Opportunities for training, development, and progression.
- Annual bonus scheme and performance review.
- Staff social events, free meals on duty, and free onsite parking.
We are passionate about creating an inclusive workplace that values diversity and promotes equal opportunities. If you are a driven and enthusiastic professional looking for a challenging and rewarding role, we encourage you to apply.
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