Restaurant Operations Director

3 weeks ago


London, Greater London, United Kingdom The Hurlingham Club Full time
About The Hurlingham Club

The Hurlingham Club is a prestigious private members' club located in London, renowned for its rich history and exceptional service. As a Restaurant General Manager, you will be part of a dynamic team dedicated to delivering unforgettable dining experiences.

Job Summary

We are seeking an experienced and ambitious individual to lead the launch of our new Brasserie, ensuring seamless operations, high-quality service, and exceptional member satisfaction.

Key Responsibilities
  • Operations Management: Oversee and direct the day-to-day activities within the Brasserie, guaranteeing efficient service delivery and maintaining high standards of quality and consistency.
  • Collaboration and Communication: Work closely with the Executive Head Chef to align on service standards, menu offerings, and culinary excellence.
  • Financial Management: Ensure compliance with financial regulations, health and safety requirements, and statutory obligations.
  • Team Leadership: Recruit, train, and develop a skilled front-of-house team, fostering a positive and collaborative environment that delivers outstanding member experiences.
  • Quality Assurance: Maintain strict adherence to health, safety, hygiene, risk assessment, COSHH, and manual handling standards, as mandated by legislation and company policies.
Requirements and Qualifications

To succeed in this role, you will need:

  • A proven track record in hospitality management, preferably in a high-end establishment.
  • Exceptional customer service skills and a genuine passion for delivering exceptional member experiences.
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.
  • Excellent communication and problem-solving skills, with the ability to work under pressure.
  • Knowledge of British cuisine, seasonality, and sourcing high-quality produce.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary of £55,000 - £65,000 per annum, depending on experience.
  • 23 days of annual leave (rising to 28 days after 5 years' continuous service) plus Bank Holidays.
  • Life assurance, group income protection, and an enhanced sick pay scheme.
  • Opportunities for training, development, and progression.
  • Annual bonus scheme and performance review.
  • Staff social events, free meals on duty, and free onsite parking.
About You

We are passionate about creating an inclusive workplace that values diversity and promotes equal opportunities. If you are a driven and enthusiastic professional looking for a challenging and rewarding role, we encourage you to apply.



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